Privacy Policy

Last Updated: April 30, 2025

Your Privacy Matters: Tree of Life AI is built on a simple principle — your health data belongs to you. We never sell it, never use it for advertising, and protect it with the same standards used in clinical healthcare settings.

1. Information We Collect

Account Information

Email address, name, and encrypted password
Profile and subscription preferences

Health Information (You Control This)

Health concerns, goals, and questions you share
Family member profiles you choose to add
Conversation history with the AI
Health metrics and progress data you enter

Usage Data

Device type, IP address, pages visited, features used
Used only to improve platform performance and fix issues

2. How We Use Your Information

Provide the Service: Power AI responses, personalize recommendations, track your progress
Improve the Service: Analyze anonymized usage patterns, fix bugs, develop new features
Support You: Respond to inquiries and provide customer support
Ensure Security: Detect fraud, prevent abuse, maintain platform integrity

3. How We Protect Your Data

🔐 End-to-End Encryption

All data is encrypted in transit using TLS and at rest using AES-256 — the same standard used by major financial institutions and hospitals.

🏥 HIPAA-Grade Infrastructure

Our hosting and storage infrastructure is HIPAA-compliant. Your health information is handled with the same legal protections required of healthcare providers.

🚫 Zero Data Sales

We will never sell, rent, or trade your personal or health data to any third party — ever. This is non-negotiable and built into how our business works.

🔒 Access Controls

Strict role-based permissions limit who on our team can access data. Access is logged, audited regularly, and restricted to what's necessary to operate the service.

4. Family Member Profiles

Tree of Life AI allows you to create health profiles for family members — including children — so you can manage the health of your whole household in one place. Here's how we protect those profiles:

Account holder responsibility: Family member profiles are owned and managed by the adult account holder. You control what information is entered and can delete any profile at any time.
Same protections apply: Every security measure described in this policy applies equally to all family member data.
No independent accounts for minors: Children do not create their own accounts. Their health information is stored under the parent or guardian's account and is never accessible independently.
Educational use only: Health information entered for family members is used solely to provide AI-powered health guidance within your account. It is never shared or used for any other purpose.

5. Who We Share Data With

We share data only with the service providers required to operate the platform:

Anthropic: Processes AI conversation requests via the Claude API. Conversations are not stored or used to train models.
Cloud Hosting (Render/AWS): Secure, HIPAA-compliant data storage and processing.
Stripe: Handles all payment processing. We never see or store your full payment card details.

We do not share your data with advertisers, data brokers, or any third party for marketing purposes.

6. Your Privacy Rights

You have the right to:

Access Your Data: Request a complete copy of everything we have on file for you
Correct Your Data: Update or correct any inaccurate information directly in your profile
Delete Your Data: Request permanent deletion of your account and all associated data
Export Your Data: Download your information in a portable format
Opt-Out: Unsubscribe from any marketing communications at any time

To exercise any of these rights, contact: treeoflifeai@yahoo.com

7. Data Retention

Active Accounts: Data is retained as long as your account is active
Inactive Accounts: After 12 months of inactivity, we'll notify you before any data is removed
Deleted Accounts: A 30-day grace period applies, after which all data is permanently and irreversibly deleted

8. Contact Us

Questions or concerns about this Privacy Policy?

Email: treeoflifeai@yahoo.com

You're in control. Your health data is yours. We exist to help you use it — not to profit from it. If you ever have concerns about how your information is handled, reach out and we'll address it directly.